Scared of your staff? - New Blogpost
I have often found that when managers try to deal with poorly performing staff, they are extremely surprised by the response. In some cases as the employees find themselves under scrutiny, they retaliate with an accusation of bullying by the manager. Either that or they become so aggressive that the manager feels bullied and doesn’t know how to deal with it. The manager becomes so wary of the employee that matters are not tackled promptly which makes it even more difficult to raise them later. This then develops into a vicious circle and the employee creates a scenario where he/she starts to manipulate and control the situation.
When managers find themselves in such circumstances, they then sometimes try to catch the employee out by looking for any misdemeanours – but this only plays into the hands of the employee as he/she can then argue that they've been picked on and the sort of things that they are being disciplined for, are done by other employees without punishment.
Tackling challenging situations like this needs planning; objective evidence; and witnesses, if the behaviour is going to be managed properly. It also needs the manager to deal with the matters promptly and consistently as well as following the company performance management processes fully to ensure that the situation does not spiral out of control.
Managers have a right to manage their staff fairly, but if you think your employees are not performing properly and you are worried that the scenario described above is likely to develop once you start to take matters further and would like support or advice, please get in touch.
Posted on 19 Nov 2016