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Failure to give feedback to failed candidates can be costly
When recruiting what feedback do you give to unsuccessful candidates?

A recent case heard by the European Court of Justice (EJC) involved a candidate who had not been shortlisted for interview and was not given any reasons for her non-selection. She had claimed that she had been discriminated on the grounds of her sex, age and ethnic origin because she believed that she was more highly qualified than the successful candidate.

The EJC said that employers are not under an obligation to provide unsuccessful applicants with information on the recruitment process and its outcome. However, they should be aware that that an outright refusal to provide such information may be taken into account by a Tribunal when it is asked to decide whether an unsuccessful job applicant has been discriminated against. This means that it is therefore very important that you keep records of any selection process and that you consider responses to requests for feedback carefully.
Posted on 19 Nov 2016


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